Meet Myla Chapman, your Connect 313 District 4 Community Ambassador

Meet Myla Chapman, your Connect 313
District 4 Community Ambassador

Myla’s neighborhood home base is at the Eastside Community Network (ECN), which has served Detroit’s eastside since 1984 and driven positive transformation among that community’s residents and businesses. Formerly the Warren Conner Development Coalition, the people at ECN have worked tirelessly to develop programs and resources that center the needs of eastside residents and amplify their voices to drive development within their communities. You can find Myla and the ECN at 4401 Conner Street, Detroit, 48215 or by visiting ecn-detroit.org.

Read on to learn more about Myla, your District 4 Community Ambassador. 

C313: Tell us about District 4 and what makes it special?

It’s a well-kept secret that District 4 is vibrant and resilient. Residents are welcoming and provide the warmest hospitality while appreciating their fun.  

C313: How do you describe your work with Connect 313 to your family and friends?

I tell folks in my family and the community that as a Connect 313 Community Ambassador, my role is to advocate for Detroit residents by bringing them accessible and affordable digital resources and technical support. I stay updated on the latest technology and help district residents achieve digital literacy, find appropriate devices and learn how they can empower themselves through technology. 

C313: Why do you love being a community ambassador?

I enjoy the different cultures and environments in District 4 and collaborating with organizations and community residents there. My role offers a unique perspective because I’m a Detroit resident on the westside advocating for the eastside while representing my city. Being a Community Ambassador allows me to be adaptable, spontaneous, independent and innovative while meeting people where they are. 

C313: Tell us one surprising fact about yourself?

I was born on Friday the 13th at Henry Ford Hospital, and my birthday in 2024 falls on Friday, December 13, the month I was born. 

C313: Favorite thing about Detroit?

My favorite thing about Detroit is the people. We are resilient and stylish, and get the job done with flair and grace. Also, I love Belle Isle, which is one of my favorite places. It’s unique, peaceful and serene and brings Detroiters together to have a good time and engage as a community.  

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DDIW 2023 Panel Looks at Advancing Digital Literacy in Detroit to Promote Workforce Development

DDIW 2023 Panel Looks at Advancing Digital Literacy in Detroit to Promote Workforce Development

Recognizing that a tech gap exists in Detroit’s talent pool, a panel of experts got to work October 2 at Wayne State University exploring how to advance digital literacy across the city to promote workforce development. Their conversation was part of a series of informative and interactive panel discussions marking the start of this year’s Detroit Digital Inclusion Week powered by Connect 313 

“We are building pathways to accessibility for digital tools and technology so everyone can become digitally literate,” said Myka Burley, associate director of skills at Michigan Central and panel moderator. “When we take those tools and employ them in ways that empower people economically, we get into real workforce development initiatives.” 

Burley was joined by Christine Burkette, director of Digital Equity & Inclusion, the City of Detroit, Department of Innovation and Technology; Jai Oberoi, senior VP of data intelligence for Rocket Mortgage; Germaine Reece, business diversity manager at Central CDW; and Jose Reyes, executive director for NPower.  

Their conversation was wide ranging and punctuated by personal anecdotes and insights from careers dedicated to technology and to advancing opportunities for populations often underserved or left behind. Jose Reyes recalled being in the computer lab at the University of Michigan decades ago and losing a paper because he didn’t know how to properly operate the Apple computer he was working on.  

“Many families experience that lack of tech literacy every day because connectivity and technology are not in their reach. Ours was one of them,” Reyes shared. “We have to be passionate about this effort and see this issue as generational because if the parents don’t have digital equity, then their kids won’t either.” 

Panelists agreed and said that every opportunity must be leveraged to meet people where they are … a notion often cited throughout the day’s four panel discussions. 

“We can’t assume people know,” Burkette said. “So, when you’re distributing devices start literacy then and put information where they’re at, not necessarily on paper, and make it multilingual.” 

Each panelist noted the critical role of bringing together employers and community organizations to increase digital literacy, mitigate the tech gap and help potential employees overcome what many see as systemic barriers. 

“Sometimes life happens and impacts a person no matter how accountable she or he is,” Dr. Sledge explained. “At Per Scholas, we’re not just looking for the brightest and the best because when I can take somebody who was hesitant about IT and had life issues, and I can support them and facilitate their growth and certification … I’ve done my job.” 

Finally, Burley asked the panelist what they hoped the tech employment landscape in Detroit would be in five years, and to consider the impact of AI and the rapid pace of tech advancement.  

Burkette called out a variety of demographic groups – veterans, returning citizens, non-English speaking residents – with differing needs and forming teams to address those needs, while Jai Oberoi mentioned the concept of “leap frogging.” 

“With the acceleration of technology and AI, employment must leapfrog,” Oberoi shared. “The concept of starting with an entry level job gets replaced with talent hopping four or five levels in one move because the technology is already in their hands and what workers thought was out of reach is now actually within their grasp.” 

Lastly, and for a second time that October day, the idea surfaced that Detroit could again serve as a global hub for technology and advancement bolstered by a talented workforce hungry for opportunity and uniquely equipped to move with the speed of innovation. 

Special Thanks to DDIW Sponsors and Partners 

Detroit Digital Inclusion Week was generously sponsored by DELL, Comcast, Verizon and Wayne State University, and supported by Connect 313 partners the City of Detroit, Rocket Community Fund and United Way for Southeastern Michigan. 

Boost your digital literacy by taking advantage of Connect 313’s network of 22 Neighborhood Tech Hubs, meeting with a Community Ambassador to learn more about available resources, submitting a suggestion for a community initiative, signing up for the Affordable Connectivity Program by calling 313-241-7618, receiving free digital skills training and tech support and more, and becoming a member at connect313.org. 

 

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DDIW23 Panel Focuses on Research, Policy and Digital Equity and Access

DDIW23 Panel Focuses on Research, Policy and Digital Equity, Positions the Internet as a Utility Required for Everyday Life

A series of informative and interactive panel discussions at Wayne State University on October 2 marked the start of this year’s Detroit Digital Inclusion Week powered by Connect 313. The day’s first panel of local experts, assembled to discuss digital equity policy and research, grew animated as they described what a digitally included Detroit might look like.

“Closing the digital divide in Michigan appears different depending on where you are in the state,” said Allie Herkenroder, Michigan’s digital equity director. “We can’t just put a one-size-fits-all solution everywhere and have it work.”

Herkenroder was joined by City of Detroit CIO Art Thompson, Johnnie Turnage, CEO of Even Score and Black Tech Saturdays, Dr. Pierrette Dagg with Merit Network, and Stephanie Vaughn, lead innovation educator with The Hidden Genius Project. The conversation was moderated by Scott D. Woods, president of the public-private partnership Ready.net.

“We need to be thinking about the systemic issues that caused this to begin with,” added Dagg. “Digital equity is not a problem of devices and it’s not a problem of infrastructure, it’s a social issue.”

While each panelist illuminated the complexities of achievingcomprehensive digital inclusion, they all agreed on a few key points to effectively light the way forward.

First, the panelists agreed that broadband access is a needed utility, rather than a luxury, in today’s digitally integrated world. Participants cited the pandemic as bringing this fact into sharp focus, leaving those on the wrong side of the digital divide without access to online healthcare, education, or employment. At the time, anyone without a broadband connection, an appropriate device, and the skills to use it was left behind.

They also agreed on the importance of “meeting people where they are.”

Herkenroder discussed findings from a recently completed statewide listening tour, which started and ended in Detroit, to hear directly from citizens about their digital access priorities.  

“We heard … ideas, questions, and concerns at every single one of our 43 stops throughout Michigan with the number-one identified broadband barrier for Michiganders being availabilityand number two: affordability,” Herkenroder recalled. (Region 10 community participants, in which Detroit is located, placed affordability as the top barrier rather than access, which was listed as second.)

Dr. Dagg reinforced the importance of local voices when she talked about the need for champions of digital inclusion such assupportive local governments and a varied, already existinglandscape of federal funding that communities can leverage.

“For me, digital equity looks like how we get people to a certain level of confidence and competence to even talk about it,” added Turnage. His initiative, Black Tech Saturdays, draws hundreds of people each week to network, share ideas and solve problems at Newlab, near the reinvigorated Michigan Central Station in Detroit.

Finally, the five panelists agreed that as with any complex issuethe best place to find a solution starts by establishing common ground.

“If you look at the internet, it is a utility, it is something we need for everyday life,” Thompson said. “We need to do something that’s going to leave an everlasting effect and drive up adoption of resources. It has to be transformative.”

Special Thanks to DDIW 2023 Sponsors and Partners

Detroit Digital Inclusion Week was generously sponsored by DELL, Comcast, Verizon, and Wayne State University, and supported by Connect 313 partners the City of Detroit, Rocket Community Fund and United Way for Southeastern Michigan.

Boost your digital literacy by taking advantage of Connect 313’s network of 22 Neighborhood Tech Hubs, meeting with a Community Ambassador to learn more about available resources, submitting a suggestion for a community initiative, signing up for the Affordable Connectivity Program by calling 313-241-7618, receiving free digital skills training and tech support and more, and becoming a member at connect313.org.

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Maria Montoya is Helping Connect Families to Essential Digital Devices

Maria Montoya is Helping Connect Families to Essential Digital Devices

Maria Montoya serves as chair of Connect 313’s Devices and Connectivity Committee. She’s passionate about working with communities to ensure children and families have what they need to succeed. 

“I have never met a parent who doesn’t want the best for their child or their family, but, more often than not, barriers exist to them being able to access their full ability to reach their dreams,” Maria said. “Sometimes that’s knowledge and other times it can be actual tools, such as a device.”

Maria got involved with Connect 313 through Brilliant Detroit’s partnership with Human-I-T. She’s a former journalist whose desire to help families inspired her to change career paths.

“I spent the first half of my career covering celebrities, children and families, and education as a features writer at USA Today and the Times-Picayune (New Orleans),” she shared. “I moved into education and advocacy work in 2008 when I left journalism to be part of a team of parents pushing for better access to public schools and childcare in New Orleans.” 

That work ultimately led Maria to Detroit. 

“I have lived here for seven years, and what I love about the city is very similar to what I love about New Orleans – the people. This city’s love and appreciation of its culture and history is evident, even among very young Detroiters,” Maria said.

At Connect 313, she’s working to close the digital divide by ensuring families with kids have the devices they need and stable, low cost or no cost Wi-Fi. She focuses on collaboration and efficiency to best serve the people of Detroit.

“Connect 313 is a community-centered initiative that anyone can get involved in and I truly believe what’s made it so remarkable is the fact that there is room at the table for everyone,” she said. “Part of the reason why our city is leading in closing the digital gap is because every voice is being included in the work. We should never stop pushing ourselves to make sure the community is at the heart of all the decisions we make.”

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Meet Shadora Ford, your District Five Community Ambassador

Meet Shadora Ford, your District Five Community Ambassador

High-energy Shadora is the founder and leader of Destined for Greatness, a nonprofit dedicated to empowering and motivating at-risk girls and young women in Detroit to do things that once seemed impossible. DFG provides training in hygiene, self-esteem, education, and job readiness along with groceries, household supplies, summer youth jobs and back-to-school essentials. In her role, Shadora understands the need for all Detroiters to have equal access to high-speed internet and the skills needed to navigate our digital world.

Read on to learn more about your District Five community ambassador.

C313: Tell us about your district and what makes it special?

Shadora: District 5 is a thriving community of folks who have been underserved and overlooked yet remain resilient enough to create lifelong histories shared from generation to generation. I grew up in 48214, and as a resident I appreciate the many programs and organizations, such as MACC Development, delivering essential services to those in need.

C313: How do you describe your work with Connect 313 to your family and friends?

Shadora: Connect 313 is providing FREE digital literacy classes, affordable internet and low-cost devices to Detroiters. With partners such as Rocket Mortgage, Infinity and Human IT we have community ambassadors in each of Detroit’s seven districts. I’m proud to have helped in the creation of 17 Connect 313 Tech Hubs across Detroit, for residents to enjoy! #POWEREDBYDETROIT

C313: Why do you love being a community ambassador?

Shadora: My God given purpose, passion and pride comes from helping people! In my role as a community ambassador, I have the privilege of helping people sign up for the Affordable Connectivity Program, which means more people can experience low cost internet from the comfort of their own home.

C313: Tell us one surprising fact about yourself?

Shadora: I was born at 5555 Conner Street in Detroit, at what was then Mercy Hospital. Since 2010, I have mentored over 15,000 girls and helped nearly 50,000 families at the same 5555 Conner Street address, where I created the Destined for Greatness Mentoring & Community Resource Center!

C313: Favorite thing about Detroit?

Shadora: Detroit is home sweet home and a beautiful, diverse blend of innovative people who have coined catchy phrases for the world to repeat such as “What Up Doe?” and “Detroit vs. Everybody.”

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Meet Debra Anderson, your District Seven Community Ambassador.

Meet Debra Anderson, your District Seven Community Ambassador. 

Debra serves on the board of the Detroit Association of Black Organizations (DABO), which is a federation of some 130 black and non-black organizations working to build a stronger community through a variety of services including HIV and suicide prevention, substance abuse support and COVID-19 resources. Additionally, DABO is a Connect 313 Tech Hub where Detroiters can access computer hardware, internet technology, digital literacy programming and tech-savvy staff. Visit DABO at 12048 Grand River, in Detroit.  

Read on to learn more about Debra, your District Seven community ambassador.  

C313: Tell us about District Seven and what makes it special? 

Debra: District 7 is located in the heart of a robust residential community with businesses, community and recreation centers, parks and churches where our residents can engage, learn and thrive. 

C313: How do you describe your work with Connect 313 to your family and friends? 

Debra: The DABO Community Center in District 7 offers many services to the public including a health clinic, senior exercise and dance programs, youth summer employment, a meeting place for local block clubs, and a live radio broadcast every Saturday, where I announce Connect 313 services and events. 

C313: Why do you love being a community ambassador? 

Debra: I love being a Connect313 Ambassador because it gives me an opportunity to offer valuable services to the community, youth, families and seniors.  

C313: Tell us one surprising fact about yourself? 

Debra: I am the official field-trip guru for my church and the DABO center because I enjoy planning excursions to the many cultural, fun and educational sites in our city. We’ve visited the Charles H. Wright Museum, the Motown Museum, and the DNR Outdoor Adventure Center to name a few. 

C313: Favorite thing about Detroit? 

Debra: I love the Riverwalk, which has won first place twice as the best riverwalk in a US city, our cultural and educational sites, and our great ethnic restaurants. 

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Fadiah

Meet Fadiah Yahya, your District Six Community Ambassador

Meet Fadiah Yahya, your District Six Community Ambassador

Fadiah starts her day at the Bridging Communities organization, located at 6900 McGraw Avenue, across from Dingerman Park in Detroit. As the community ambassador to Detroit’s District Six, she’s dedicated to bringing everything internet to neighborhoods across the area. Read on to learn more about Fadiah.

C313: Tell us about District 6

Fadiah: District 6 in southwest Detroit has a unique range of diverse neighborhoods including Mexicantown, Hubbard Farms, Spring Village and others. It’s a multicultural community that shares valuable cultural heritage and resources.

C313: How do you describe your work to friends and relatives?

Fadiah: I am the Connect 313 District 6 Community Ambassador, which means I am here to serve to the best of my ability. I help connect Detroiters to appropriate devices and digital resources for improved learning, employment and wellbeing and tell them about internet discount programs. Detroit deserves to be known as digitally equipped and its people digitally included. Whenever I can, I share the Connect 313 website address, talk about tech hubs, encourage suggestions and support participation in our monthly community conversations.

Connect 313: Why do you love being a community ambassador?

Fadiah: I love that I am able to make a difference in someone’s life, whether it’s a big change or a small one. It truly makes me happy! There’s nothing more valuable and rewarding than being the person who can honestly answer questions without making someone feel uncomfortable or unworthy of my time. I am providing digital resources and empowerment and ensuring all residents have access to affordable, reliable digital technology.

Connect 313: What is your favorite thing about Detroit?

Fadiah: My favorite thing about Detroit is the people. I have travelled in the United States and overseas and couldn’t find that peaceful feeling that I feel being in Detroit. Regardless of the news, I still find Detroit the best city and full of culture, history, and always vibrant.

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Autumn Evans

Autumn Evans is the Detroit Native Helping to Lead Connect 313

Autumn Evans is the Detroit Native Helping to Lead Connect 313

As Detroit’s Deputy Director of Digital Inclusion and Connect 313’s Operations Director, Autumn Evans is on the front lines of ongoing efforts to bridge the digital divide in Detroit. And she’s making an impact and helping to change the course of history in the city where she was born and raised.

“Being a native Detroiter brings value to the work that we do,” Autumn says. “To see Detroit go from being the least connected city in the country to being the lighthouse for digital inclusion work, I think that only happens when you are pushing to be innovative and think outside of the box to solve problems experienced by family and friends.”

In 2020, Autumn was helping Focus:HOPE connect homebound and low-income seniors to devices and services and that’s when she got a firsthand look at the impact of the digital divide. Not long after, she began working for the city and helping to lead the data-driven digital inclusion effort that is Connect 313.

In her role, she works tirelessly to ensure processes are developed and followed, strategic partnerships are formed, knowledge and information is shared, and that Connect 313 reaches its goals and continues to evolve.

“I’m very proud of our ability to execute at a high level and bring to life scalable solutions and operations that can help bridge the digital divide,” Autumn says. “I believe the framework can be used to tackle other big issues such as food insecurity or the way the criminal justice system interacts with the community.”

Connect 313’s structure is a proven success. This summer, 17 new tech hubs were funded, bringing the total to 22 citywide. A number of sites received free devices thanks to a partnership with DELL Technologies. Autumn also works to ensure Detroiters have a voice in policy – assisting with the creation of a community organizing model that gives residents a greater say in the digital decisions being made.

“Having that resident-first lens as a city has made Connect 313 high value to the work that we’re doing,” Autumn says. “These big issues are not something a government entity can solve by itself; it takes all of us working together and setting common goals and turning our values into action to see change and make all of our efforts worthwhile.”

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Meet Jennifer Jambor, An Amazing Human From human I-T

Meet Jennifer Jambor, An Amazing Human From human I-T

Succeeding in today’s high-tech world starts with the very basics – a device, internet access, and the proper skills needed to use these digital tools. Jennifer Jambor with human I-T has seen firsthand the difference it can make to get affordable computers into the hands of Detroiters in need.

“I’ve been in front of families that have literally been in tears and told me, ‘We’ve never had a device before,’” she says. “We are truly giving them the opportunity to achieve goals and change the trajectory of where their family will end up.” 

Jennifer manages the Devices & Connectivity committee at Connect 313. It’s a natural extension of her job as Senior Manager of Partnerships and Impact at human-I-T, an organization that provides devices, internet access, digital skills training and tech support in Detroit and other communities struggling to bridge the digital divide. They also empower businesses and organizations to donate devices, diverting technology waste from landfills.

“We believe access to technology is a right, not a privilege,” Jambor explained. “It’s what allows people to study remotely, apply for jobs, attend telehealth appointments, connect with distant family members, or explore new ideas and perspectives. In order to shrink the digital divide, we make it easy for our partners to do good together.”

One of the original and most impactful projects has been the Connected Futures Program, a multi-organizational mission that supplied 51,000 students with tablets, hot spots, and tech support. “When we think about the impact that program made during a critical time for students learning in the City of Detroit, that feels really good,” Jennifer says.

Since opening in Detroit in August 2020, human I-T has:

  • Created 28 jobs at its Focus:HOPE facility; 14 held by Detroit residents
  • Distributed 14,042 laptops and tablets (in addition to the 51,000 mentioned above)
  • Connected 2,756 households to high-speed, low-cost internet
  • Distributed more than 1,000 WIFI hotspots
  • Handled 17,750 tech support calls for DPSCD students
  • Processed more than 1 million pounds of e-waste

“All those initiatives are a perfect example of how when you bring the right people together into a room and you’re all collaborating around the same mission and vision, a significant impact can be made, and we’re able to see that,” Jennifer says.

And there’s more to come. Human-I-T plans to launch its first retail store in Detroit in 2023 that will give people the opportunity to learn more about the types of technology available, buy low-cost devices, take part in training, and ultimately feel supported every step of the way.

How to get a computer now

Residents of Detroit who would like access to low-cost computers, laptops, and tablets, or help getting reduced-rate broadband internet, or tech support or training can call 888-391-7249 or visit Human-I-T.org

How to donate an unneeded computer

Detroit businesses can take advantage of the partnership with human-I-T to recycle and donate technology that they no longer need. With a simple phone call, donors can access human-I-T’s industry-leading IT asset disposition services. human-I-T will arrange an equipment pickup, securely wipe devices of sensitive data, refurbish, and update them, and donate them to local community organizations and individuals who lack access to technology. Damaged or broken items are also accepted for end-of-life product disposal. All donations are tax deductible.

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How A Community Suggestion to Connect 313 Launched a Summer Tech Camp for Kids

How A Community Suggestion to Connect 313 Launched a Summer Tech Camp for Kids

When people think about Xbox, PlayStation, and Switch, video gaming immediately comes to mind. But, these days, gaming can be more than a hobby – it can lead to a lucrative career. That’s why Osborn Neighborhood Alliance Community Ambassador Steven Henry, a self-described ‘tech geek,’ submitted a proposal to Connect 313 for a two-week technology and gaming camp. Connect 313 provided a grant to bring the summer camp experience to life for more than two dozen Detroit-area students ages 8-17.

“Connect 313 has been an open book because they’ve always said, if you have a project or something you’re interested in, submit a proposal,” Steven says. “Ultimately, what I want (the kids) to learn about is gaming and the profession, as well as gaining an understanding about themselves, their goals, and the skills needed to achieve their dreams.”

The camp is currently underway (August 15-26) at the Matrix Center on McNichols, led by the Philadelphia-based group Nerd Street Gamers, a video game company that brings electronic sports, or esports, to communities across the country.

“We love working with kids,” says Ben Beaver, Senior Manager of Youth Camps and Programming at Nerd Street Gamers. “We want them to know that gaming and technology can pay you and it can pay well and it can open doors that otherwise wouldn’t be there. You can get into college through scholarships, which is still growing, but we want them to understand those opportunities exist.”

At the camp, students don’t just play video games, they learn how to build them. They’re also learning about the digital divide, how to bridge the gap, build relationships, and set goals.

“We did an activity earlier today asking them what they want to be when they grow up, so we had them write these things on an index card: How much do they want to make? Where do they see themselves in a few years? Where is some place they want to go in the near future?” Steven explained. “Those things help you to hone in on what their goals are, and we can work on those goals.”

Steven hopes the camp sparks newfound excitement for the endless opportunities a career in the tech world holds – opportunities Detroit students can take advantage of with the tools, skills, training, and access Connect 313 helps to provide. Have a great suggestion? Visit: https://connect313.org/suggestions/ and tell us more!

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