It’s full circle for structure and operations committee co-chair Jordan Falby

It’s full circle for structure and operations committee co-chair Jordan Falby

For Jordan Falby, serving as co-chair of Connect 313’s structure and operations committee is a little like coming home. That’s because she was part of the original team that laid the ground work for the organization in 2020 and helped define its governance during its earliest days.

“I was a program manager for United Way for Southeastern Michigan at the time, and worked with the city of Detroit and the Rocket Community Fund as they were building the collaborative behind Connect 313, fleshing out the concept,” Falby explained.

Now, as she co-leads activities for what she calls the organization’s “OG” committee, Falby is looking to further refine core elements underpinning Connect 313’s day-to-day work and how that work is funded.

“The idea was to establish a Board of Directors to support Connect 313’s work in bridging the digital divide,” Falby said. “As we looked at aligning like-minded organizations, we began to envision Connect 313’s structure and how it would operate. Now, four years later, I have the opportunity to take what we created to the next level.”

Falby, who is the DEI Manager at Walker-Miller Energy Services, says her committee will be looking at bringing in resources from the digital equity space, building efficiencies into Connect 313 operations, and analyzing the longer term effects of the FCC’s Affordable Connectivity Program (ACP) wind down.

“Connect 313 recognized the value of the ACP and put tremendous effort into enrolling eligible households. This team’s work helped make Detroit a high-impact city within the program. Now, we must pivot from the ACP to other funding opportunities and resources, so we’re looking at that, too,” Falby shared. 

She points to Connect 313’s Neighborhood Tech Hubs, and the city’s newly certified tech hubs, as prime examples of alternative resources for Detroit residents. Likewise, Connect 313 Community Ambassadors provide a critical service helping Detroiters navigate a rich digital ecosystem.

“As Connect 313 grows and matures, we’re assessing whether it makes sense to add subcommittees to explore re-engaging people and organizations who have supported our mission in the past. 

“There’s just so much available in Detroit and we’re making great strides in closing the digital divide. As the co-chair of the structure and operations committee I’m excited about what we can achieve this year, and how Connect 313 can improve and grow,” Falby said. 

To become a Connect 313 member, find a Neighborhood Tech Hub, meet with a Community Ambassador, submit a suggestion for a community initiative, receive free digital skills training and more, visit connect313.org.

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Jordan Falby on Connect 313’s Grassroots Approach

Jordan Falby on Connect 313’s Grassroots Approach

Jordan Falby is a self-described “jack-of-all trades,” crafting grant agreements, offering technical assistance, collecting reports, and sharing metrics and information with the Connect 313 collaborative.

She is Connect 313’s Structure & Operations Program Manager, which pairs well with her role at United Way for Southeastern Michigan where she’s the Manager for Collective Impact & Digital Inclusion.

“The core mission of Connect 313 has always been driven by meeting people where they are now, listening to what actual Detroiters say, trying to do our best to align resources with what people actually need, and really trying to understand a layer deeper,” Jordan says.

One of her favorite aspects of Connect 313 is the grassroots approach that’s taken to get people the resources they truly need.

“Even though it’s harder to do it this way, we do not want to just come in and dictate,” Jordan says.

Each month Connect 313 holds meetings that anyone who lives, works, or learns in the City of Detroit can attend. At the meetings, people give feedback, are involved in the decision-making process, and discover local programs and services.

“We invite folks to come and give constructive criticism on any idea we’re looking to implement,” Jordan says.

An exciting pilot project helping to bridge the digital divide is the effort to begin building a high-speed fiber optic infrastructure in HOPE Village. Jordan hopes to see the publicly owned, privately-operated network expand throughout the city.

“A lot of the struggle for many people is you can get a device, but if you can’t afford to consistently have access to the internet in your home, so the device’s capabilities are limited,” she says. “By building this infrastructure we’ll be able to achieve more reliable, affordable service for Detroiters.”

To reach Jordan, email jordan@connect313.org.

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